Shipping Policy

At GrabMyThing, we are committed to delivering your orders safely and as quickly as possible across India.

1. Shipping Availability

We currently ship only within India.

Orders can be delivered to serviceable residential and commercial addresses across India, subject to courier availability and serviceability.

2. Order Processing & Dispatch

Orders are generally processed and dispatched within 24–72 hours after the order is successfully placed and payment is confirmed.

Processing time may be slightly longer during:

• Sale periods and promotional campaigns

• Festivals and public holidays

• High-demand periods

• Unforeseen operational circumstances

You will receive order/shipping updates through the contact details provided while placing your order, where applicable.

3. Estimated Delivery Time

Once your order has been dispatched, the estimated delivery time is 4–8 days.

Therefore, the overall estimated timeframe from order placement to delivery may be approximately 5–11 days, depending on order processing and courier transit time.

Please note: Delivery timelines are estimates and are not guaranteed. Actual delivery time may vary depending on your location, courier serviceability, weather conditions, holidays, logistics delays, or other circumstances beyond our control.

4. Delivery Delays

While we make reasonable efforts to deliver orders within the estimated timeframe, GrabMyThing shall not be responsible for delays caused by circumstances outside our reasonable control, including:

• Natural disasters or severe weather

• Transportation or logistics disruptions

• Courier-related delays

• Strikes or other operational disruptions

• Public holidays

• Incorrect or incomplete delivery information provided by the customer

• Remote or difficult-to-service locations

If your order is delayed, we will make reasonable efforts to assist you in tracking the shipment.

5. Shipping Charges

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

If free shipping is offered on selected products, orders, or promotional campaigns, the applicable terms will be displayed on the website.

6. Incorrect Address or Contact Information

Customers are responsible for providing accurate delivery information, including:

• Full name

• Complete delivery address

• PIN code

• Valid mobile number

GrabMyThing will not be responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate information provided by the customer.

Additional shipping charges may apply if an order needs to be reshipped due to incorrect information provided by the customer, where applicable.

7. Failed Delivery Attempts

If the courier is unable to deliver the order after the applicable delivery attempts due to the customer being unavailable, refusing delivery, providing an incorrect address, or other customer-related reasons, the shipment may be returned to us.

Any applicable reshipping or return-related charges will be handled according to our Return & Refund Policy.

8. Order Tracking

Where tracking information is available, customers may receive a tracking link or tracking details after the order has been dispatched.

Tracking updates are provided by the respective courier and may take some time to appear after dispatch.

9. Damaged or Incorrect Orders

If you receive a package that appears damaged, tampered with, or contains an incorrect product, please contact us as soon as possible after delivery.

Please retain the original packaging and provide photographs/videos and other relevant information where requested so that we can investigate the issue with the courier or fulfillment team.

10. Contact Us

For questions regarding shipping or your order, please contact GrabMyThing through the contact details provided on our website.

Legal Name: GrabMyThing
Website: www.grabmything.com

By placing an order on our website, you acknowledge and agree to the shipping terms described in this Shipping Policy.